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1.Purpose and scope of this Privacy Policy – Privacy Policy

FROST -IT S.A. (hereinafter “the Company) fully respects the privacy of your personal data and makes every effort to protect them in full compliance with the existing legislation and Regulation (EU) 2016/679 of the European Parliament and of the Council on the Protection of Individuals with regard to processing of personal data (General Data Protection Regulation, hereafter referred to as GDPR). This Privacy Policy aims to inform users of this site about the manner and purpose of collecting and processing their personal data from the Company, which is the controller and owner of , as well as to explain their rights and choices about these data.

This Privacy Policy only applies to personal data that may be collected and (may) be processed on this site and does not concern any other collection and processing of personal data that the Company may proceed.

The Company may provide additional informational notices about the confidentiality of information to site users in individual sections of the site when collecting their personal data on a case-by-case basis. These notices are in any case supplemented by this Privacy Policy.

Providing personal data to the Company or by using this site, you consent to the collection and processing thereof by our company for the purposes and subject to the terms described in this Privacy Policy. The privacy statement contained herein, complements the Terms of Use of our company website.

2. Definitions

For the purposes of this Privacy Policy:

“Personal data” : any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as name, phone number, email, ID number, VAT registration number.

“Special categories of personal data”: means personal data revealing racial or ethnic origin, political qualifications, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the  unambiguous identification of a person, data relating to health or data relating to sexual life of a natural person or sexual orientation.

“Processing” : means any act or set of acts carried out with or without the use of automated means in personal data or in sets of personal data such as the collection, registration, organization, structuring, storage, adaptation or change, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, erasure, or destruction.

“Controller”: means a natural or legal person, a public authority, a service or another body which, alone or jointly with others, defines the purposes and the manner in which personal data are processed; where the purpose and method of processing are determined by European law or the law of a Member State, the controller or the specific criteria for his appointment may be provided for by Union law or the law of a Member State.

“Processing”: means a natural or legal person, a public authority, a service or another entity that processes personal data on behalf of the controller.

“Data protection officer”: means the natural person designated by the controller and the processor for the reasons provided for by law, on the basis of his professional qualifications and his expertise in the field of data protection law and practices, with a primary duty to participate in all issues related to the protection of personal data.

“Consent” of the data subject: any indication of will, free, specific, explicit and in full knowledge, by which the data subject expresses agreement with a declaration or with a clear positive action to process the personal data they concern it.


3.Responsible for Processing – Data Protection Officer 

Responsible for Processing


Address: Spercheiados 9. P.C. 12133, Peristeri, Athens

Phone number: +30 2108010099 Email:

 G.E.MH (General Electronic Commercial Registry)  №. 000296601000

DPO Contact details


Phone number: 30 2108010099

Address: Spercheiados 9. P.C. 12133, Peristeri, Athens 

4. Personal Data to be processed

Your personal data that may be processed by our Company is in principle the normal personal data you may provide when using the features available on this site, including browser data, requests for use of the services offered on the site and data collected from cookies, in accordance with the terms of use of these as described below.

With your simple visit to company’s website, your data processing is limited to the browsing data, that is, the data that needs to be sent to the site for the operation of the computers on which it operates, and the Internet communication protocols.

For the rest, we may collect and process data that will be provided directly by you, especially in the following cases: when you provide us with your personal data, a) by filing  the contact form of our Company’s b) with your subscription to our newsletters, c) by sending an email to our company’s email address, d) by eventually receiving your details anywhere on this site. 

In particular, the personal data that are collected and processed by the Company are the Name, the Address, the Phone, the  email, and any other information that at its sole discretion provided to us by the data’s subject via one of the above-mentioned ways.

5. Collection and processing of personal data

The following table sets out the purposes of processing personal data collected through our website, categories of personal data processed, as well as the legal basis of the processing:

See table here

During your simple visit to our Company’s website, the internet provider may automatically collect information (e.g., the operating system used to link to the site, the date and type of the browser, the language and settings, the external links you follow on the site of Company and your activities on it) to enable the technical operation of the website itself and the best performance of information depending on your device. This information is recorded as statistical files or log files. Browsing data is usually deleted after being processed in an anonymous form but it may be stored and used by our company to trace and identify the perpetrators of any computer offenses committed against or through this site. Subject to this and the provisions of the Cookie Policy, the browsing data described above is stored only temporarily, in accordance with the law.

The personal data provided by visitors to our website are used exclusively for the purpose for which they were submitted as per the relevant collection point.

The Company has taken the appropriate technical and organizational measures to keep your data safe and protected against unauthorized access.

With your consent, our company can process your normal personal data to ensure that you can take advantage of the services and features available on its site, collect statistics on how to use it, manage your requests, information, queries and any comments  it receives through the site from you. 

The Company may also process your personal data for the fulfilment of its legal obligations under the existing legislation.

Any collection and processing of personal data by the Company is done in accordance with existing legislation, in full compliance with the General Data Protection Regulation and with full respect for the principles under the law governing processing, with a view to ensuring security and confidentiality.

6. Storage of Personal Data

Your personal data is stored by the Company only for as long as it is required to fulfil the purpose for which they were collected, as described in this Privacy Policy, based on their nature, any contractual relationship that governs their storage and the related legal obligations of the company. These data are deleted (or anonymized) when the purpose of their processing ceases to exist, in accordance with existing legislation.

7. Disclosure of personal data 

The personal data may be transmitted to the Company’s competent departments, responsible for your service, indicatively but not exhaustively to the technical support department, the legal department, the accounting department, etc.

Personal Data may also be disclosed to third parties if we are required to do so by applicable law, court order, as well as if it is required in order  to protect the legal rights of our Company, or/ and the security or integrity of our website. Personal Data may also be disclosed to third parties such as to suppliers or other colleagues, legal consultants, accounts, to the extent reasonably that will be necessary for the development or continuation of the negotiations or conclusion of a corporate or commercial transaction.

The above third parties have a contractual obligation to use your Personal Data for the agreed purpose, not to disclose it to third parties, unless required by applicable law.

In every transmission, the Company always takes every measure so that the data to be transmitted is always the minimum necessary and that the conditions for lawful and lawful processing are always met.

8. Your Rights

This section presents your rights with respect to your personal data. These rights are subject to certain exceptions, reservations or limitations.

Please submit your requests responsibly. The Company will respond as soon as possible and in any case within one month of receipt of the request. If the examination of your request will require more time, you will be informed in this respect. To exercise your rights, please send us an email to

The Company shall ensure that you exercise the following rights uninterruptedly:

  1. Right of information/update: You have the right to request and receive clear, transparent, and easily understandable information about how we process your personal data.

  2. Right of access :  You have the right to access your personal data for free, unless they are often repeated and due to volume have administrative cost for the Company, so there may be a reasonable charge to cover them.

  3. Right to Rectification:  You have the right to request the correction of your personal data if their inaccurate or incomplete.

  4. Right to Erasure: You have the right to request the deletion or removal of your personal data when it is no longer necessary for the purposes collected or there is no legitimate reason to continue processing them. The right to erasure is incomplete, if there is a specific legal obligation or other legal reason for keeping your personal data by the Company.

  5.  Right to Restriction of Processing: In some cases, you have the right to restrict or terminate further processing of your personal data. In cases where processing has been restricted, your personal data remain stored, without being subject to further processing.

  6. Right to Data Portability: You have the right to request your personal information, which you have provided us, structured and commonly used format readable by machines and forward that data to another data controller.

  7. Right to Object: You have the right to object at any time and for reasons related to your particular situation to the processing of your personal data, unless the Company demonstrates imperative and legitimate reasons for such processing.


9. Withdrawal of consent

Kindly be informed  that the data subject shall have the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. The data subject can withdraw his/her consent addressing to the DPO by email

Right to complain 

For any further information in relation to your rights or in case to complain can contact to the Hellenic Data Protection Authority (HDPA), phone number: +30-210 6475600, site:


10. Links to third-party sites

The website may contain links to other third-party websites. If you follow these links, you will leave the Company and hence the scope of this Privacy Policy. The Company is in no way responsible for privacy practices or privacy policies on third-party sites as it cannot guarantee the security of your browsing to them. In this context, we encourage you to read the privacy statements of each and all sites that collect personally identifiable information. This privacy statement applies only to the information collected from our site.


11. Amendments and updates to this Privacy Policy

The Company reserves the right to modify and / or update this Privacy Policy at any time. Please check regularly our published Privacy Policy. In the event of an update and / or substantial change to this Privacy Policy, a relevant publication will be made on the company’s website and the “update date” of the present will be amended accordingly. 

Last update: November 25, 2021

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